Office hours

8:00am – 5:00pm (Mon-Fri) 

Clinic number

Fax

407-930-1550

Privacy Policy

Privacy Policy

Effective Date: October 2025
Orlando Eye Specialists, P.A.
10815 Dylan Loren Circle, Orlando, FL 32825
Contact: rsvp@orlandoeyespecialists.com

1. Introduction

Orlando Eye Specialists, P.A. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website, www.orlandoeyespecialists.com
, including online appointment requests and contact forms.

This notice applies only to information collected through our website and not to information gathered during in-office visits or medical care, which are covered under our HIPAA Notice of Privacy Practices available upon request at our office.

2. Information We Collect

We may collect the following types of information when you visit our website or complete an online form:

Personal Information: such as your name, phone number, email address, preferred appointment date/time, and any message you provide when submitting our online contact or appointment request form.

Technical Information: including your IP address, browser type, device identifiers, pages visited, and general usage data collected through Google Analytics.

Security Information: collected by Google reCAPTCHA to protect our forms against spam and abuse. This may include device and interaction data as defined in Google’s Privacy Policy.

3. How We Use Your Information

We use the information collected through our website to:

Respond to inquiries and appointment requests.
Communicate with you regarding scheduling or follow-up questions.
Maintain website security and functionality.
Improve user experience through analytics.
Comply with legal obligations and applicable healthcare privacy laws.

We will not sell, rent, or share your personal information with unaffiliated third parties for marketing purposes.

4. HIPAA Compliance

Any personal health information (PHI) submitted through our website—for example, details shared in an appointment request—will be handled in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
We maintain administrative, technical, and physical safeguards designed to protect your data from unauthorized access or disclosure.

If you become a patient of Orlando Eye Specialists, additional HIPAA rights and privacy protections apply as described in our Notice of Privacy Practices available at our office.

5. Data Security

We use secure, encrypted connections (HTTPS) for all form submissions and apply reasonable technical and organizational measures to safeguard your information.
However, no electronic system is completely secure. Submitting information online is at your discretion.

6. Cookies and Analytics

Our website uses Google Analytics to understand visitor behavior and improve our services.
Google Analytics may use cookies and collect anonymous traffic data such as IP address, browser type, and pages visited. You can manage or disable cookies through your browser settings.

You can learn more about how Google handles data by visiting:
https://policies.google.com/privacy

7. reCAPTCHA

This site is protected by Google reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.
This service helps us prevent spam and automated form submissions.

8. Data Retention

Information submitted through our website is retained only as long as necessary to fulfill the purpose for which it was collected, comply with applicable laws, and maintain proper business records.

9. Your Rights

You may contact us at any time to:

Request access to or deletion of your personal information collected via our website.
Ask questions about how your data is used or stored.

To do so, please email us at rsvp@orlandoeyespecialists.com
.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Orlando Eye Specialists, P.A.
Attn: Privacy Officer
10815 Dylan Loren Circle
Orlando, FL 32825
rsvp@orlandoeyespecialists.com